The reason I tried Alice is because I got a $5 gc from Swagbucks and figured why not? I was low on Borax and washing soda and was so surprised they had it. I live in a small metropolitan and I've only found washing soda in one grocery store which doesn't allow for much price competition. I was even more surprised to see two of my items less expensive than where I usually shop, even after a coupon.
My package arrived on the estimated arrival date which is the date I guessed anyway. My order was processed promptly and, upon receipt, I can say it's well packed. I don't know that I'll use the reminder service or the upcoming autoship, but who knows. I just need them to carry more of the all natural products I use like Dr. Bronner's. Although, I'm almost certain I'll use Alice again.